| Services |
|
|
|
| How it works? |
| |
1 Register as a User
First, register as a OnlineNepal.Net user by providing your contact information and selecting a username and password. Your personal information is protected and will not be shared. You will only need to register once. After registering, your login will give you private access to your own account allowing you to return at your leisure.
2 Choose the Recipient and the Amount
Once you have registered, indicate how much money you would like to send and provide your recipient’s contact information. You have 3 delivery options: 1) money will be delivered directly to the recipient at home, 2) money will be deposited into a specified bank account, or 3) money will be made available for pick-up by the recipient. Note: Your recipient does not need an internet connection to receive funds. You may also send your recipient a personal message.
3 Choose the Method of Payment
You can charge the amount you would like to send by deducting the money from your bank account or by using your credit or debit card. All the information you provide will be stored in your electronic wallet and is encrypted for your protection. Note: There is a 3.15% surcharge for all credit or debit card transactions. OnlineNepal.Net generally encourages you to use the credit card payment option only for emergency purposes.
4 Initiate the Transfer
You have the option of sending your money transfer for immediate processing or for a later date. We will process the transaction as instructed and securely send the money to your family, friends or business associates. You will receive a message stating that the transaction was successful.
Money remittance is just a click away with OnlineNepal.Net.
DELIVERY OPTIONS THROUGH ATM
OnlineNepal.Net further expands its delivery options through Smart Money! Aside from Door to Door delivery, Bank Deposit, and Pickup from Cebuana Lhuillier branches, your recipient can now receive your remittance through the convenience of Smart Money. Your recipient does not need to be a Smart subscriber, in fact he/she does not need to have a cellphone to have a Smart Money account! If your recipient is already a Smart Money account holder, you can simply click on the Smart Money link in the Delivery Method options and input his/her Smart Money Account number. If your recipient does not have a Smart Money account yet, you can get one for him/her now! Simply click on the Smart Money link in the Delivery Method options, fill up the necessary information, and we will create a Smart Money account for your beneficiary.
STEP BY STEP GUIDE ON HOW THE SMART MONEY DELIVERY OPTION:
* Log-in to the OnlineNepal.Net website and to your account
* Click on Send Money link
* Enter amount you wish to send and click on the continue button
* Click on Add a New Recipient button
* In Delivery Method options, select Smart Money and click on the Add a New Recipient button again
* IF YOUR RECIPIENT ALREADY HAS A SMART MONEY ACCOUNT, simply fill out all the necessary information needed including your recipient’s Smart Money account number
* IF YOUR RECIPIENT DOES NOT HAVE A SMART MONEY ACCOUNT YET, simply fill out all the necessary information needed, leaving the space provided for the Smart Money account number blank. We will process the information and email you a system generated Smart Money account number for your recipient.
* Click on the Save Information button
* Continue by selecting or adding your payment information
* Review transaction details
* Process transaction |
|
|
| |
| WHY ONLINENEPAL.NET? |
| |
Convenient
Our innovative site allows you to send money to Nepal from the comfort of your home or workplace or from any computer with an internet connection. There are no long lines and no need to interrupt your busy day to travel to a merchant, agent or bank to send money. Simply log on to OnlineNepal.Net, register as a user, enter your recipient’s contact information, the amount you wish to send and send the money. It’s that easy!
Additionally, you can use our exchange rate calculator to quickly determine the amount in Rs. your recipient in Nepal will be receiving.
Fast
Your remittance will be processed instantly over the internet and the money disbursed to your recipient through direct deposit, home delivery or cash pick-up, depending upon your selection. Your recipient does not need to have a bank account or computer access.
Low Fees Resulting in High Savings
OnlineNepal.Net provides an affordable alternative to the exorbitant fees charged by merchants, agents and banks. We offer you the most competitive rates for remitting money to Nepal. See our Fees. You can pass the savings onto your friends and family or send more money.
Multiple Payment Options
Unlike traditional services, your payment options are not limited. You can charge the amount you would like to send to your credit or debit card or deduct the money directly from your bank account.
Instant Transaction Tracking
Your family, friends or business associates are counting on your remittance. It’s important that you be able to assure them that the money is on its way and let them know when they can expect it. You can track the status of your money remittance online at any time by logging on to your private account.
Automated Email Confirmations
You should not have to wonder whether the money you sent has arrived or not. OnlineNepal.Net will immediately send you verification via e-mail that the money transfer is in progress. Upon completion of the money transfer, OnlineNepal.Net will send you confirmation via a second email.
Customer Service
Along with automated email confirmations and your ability to track your transaction at any time, the OnlineNepal.Net customer support team is available to assist you throughout the process 24 hours a day, 6 days a week.
Our Guarantee
OnlineNepal.Net is dedicated to providing you with quality remittance service that is 100% guaranteed. We guarantee that your family, friends or business associates will receive the money you send in a timely manner, using the fastest method available, or your money will be refunded.
Privacy
OnlineNepal.Net provides the most private method of sending money to Nepal. Our innovative site allows you to send money from the comfort of your home or workplace or from any computer with an internet connection. No one will know how much money you are remitting except you and your recipient.
OnlineNepal.Net is keenly aware that your privacy is extremely important to you. As such, OnlineNepal.Net will not provide any personal information of yours to any third party without your prior written consent or unless you direct us to do so. It is also important to note that OnlineNepal.Net uses your personal information only as necessary for the administration and maintenance of our site and to inform you of any new features, services, products and other relevant information. Privacy Policy for more information.
Safe and Secure
OnlineNepal.Net has taken the anxiety out of international money remittances by incorporating industry-leading security features into the process. Our website uses state-of-the-art digital encryption and security technologies to protect the privacy and security of your information and has specific security measures in place to protect against the loss, misuse and alteration of any information under our control. All data that is sent from your computer to OnlineNepal.Net is authenticated and encrypted using 128-bit Secure Socket Layer (SSL) encryption technologies. This means that any information sent from your computer is scrambled such that it is completely unintelligible if intercepted. When you are in a secure section within OnlineNepal.Net, a padlock will appear at the bottom of your web browser's screen. This is your assurance that the encryption is in place and that you are communicating across a secure link.
As an additional security measure, all attempts to access your account are logged in our database along with date/time stamps, IP addresses, and other detectable information from the user. This information will be used for law enforcement purposes and for your protection, should there ever be any suspicion of unauthorized access to our database.
To protect against catastrophic data loss, periodic incremental backups are performed daily on our server. Thus, if our server experienced technical difficulties, your data would not be at risk. Furthermore, our server is housed in a high security datacenter in Seattle, Washington.
Legal
All money remittances that you make on OnlineNepal.Net comply with regulations. This means that unlike many traditional remittance services, OnlineNepal.Net remittances are processed in adherence with United States regulatory compliance requirements (U.S. Patriot Act, Anti-Money Laundering Program, Bank Secrecy Act, OFAC, NACHA, CHAPS and BACS processing policies), as well as the laws of Nepal. |
|
|
| |
| WHO CAN USE OUR SERVICE? |
| |
Sender
Anyone with internet access can use OnlineNepal.Net to send money to Nepal. You can charge the amount you would like to send to your credit or debit card or deduct the money directly from your bank account.
Recipient
Anyone in Nepal can receive money through OnlineNepal.Net. The recipient does not need internet access or a bank account to receive the funds. You have the option of selecting whether you want the money delivered in person, deposited into a bank account or made available for pick-up by your recipient. |
|
|
| |
| HOW LONG DOES IT TAKE? |
| |
First Time User
If you are a first time user of OnlineNepal.Net we require three (3) business days to verify your account information. We may contact you directly by telephone to ensure that your information is complete. If you fail to provide the correct information your account may be terminated. This verification process has been implemented for your own protection to safeguard against fraud. At OnlineNepal.Net we are always concerned with the security of your personal information.
Repeat Customer
If you are a repeat customer your account information has been previously verified. Thus, the remittance will be immediately submitted for processing.
Processing Time
After your account information has been verified as accurate your remittance will be processed. The money will be disbursed to your recipient in the Nepal through direct deposit, pickup at one of our locations or Home Delivery, depending upon your preference.
Bank Deposit
If you choose this option the funds will be deposited directly into the recipient’s bank account. OnlineNepal.Net will deposit the funds into the recipients’ bank account one day after completion of the account information verification process. Remember, if you are a repeat customer the account information verification process has already been completed.
Pickup in Person
If you choose this option the funds will be available for pickup at a OnlineNepal.Net branch . A valid Government issued ID will be required in order to pickup the funds. We also take digital pictures of the person receiving the funds and send it to you by email as confirmation of delivery. OnlineNepal.Net will call the recipient to arrange for pickup at the most convenient location for him/her two-three days after the completion of the account information verification process. Remember, if you are a repeat customer the account information verification process has already been completed.
Home Delivery
If you choose this option the funds will be delivered directly to the recipient after completion of the account information verification process. Currently, home delivery service is only available in the Greater Kathmandu valley.
- Greater Kathmandu Valley Two to Three Day Delivery
- Outside of Kathmandu Valley Home Delivery Coming soon.
Remember, if you are a repeat customer the account information verification process has already been completed. If the recipient does not reside in one of the regions above you must choose the direct deposit or cash pick-up option.
TYPE OF TRANSACTION
Credit and Debit Cards
You can send a remittance on OnlineNepal.Net by using a valid MasterCard, Visa or Debit card. Please note that the transaction time will begin on the day the credit or debit card transaction information is entered into the OnlineNepal.Net system. The transaction, however, must be entered by 2:00 PM Eastern Standard Time (EST). If not, the transaction will begin processing the following business day. Please keep in mind that an additional 3.15% surcharge will be added to the amount you are sending.
Bank Account
You can send a remittance on OnlineNepal.Net by using an electronic draft from an account you maintain at a United States-based bank. Please note that the transaction time will begin on the day the bank account transaction information is entered into the OnlineNepal.Net system. The transaction, however, must be entered by 3:00 PM Eastern Standard Time (EST). If not, the transaction will begin processing the following business day.
Holidays and Weekends
Please note that transactions submitted into the OnlineNepal.Net system during the weekend or a United States bank holiday will be processed the next business day. Also, please note that funds are not disbursed to your recipient in the Nepal through direct deposit, cash pick-up or courier delivery on weekends and during official holidays of Nepal.
Transaction Tracking
You can verify the status of your money remittance at any time by logging into your account with the email address you used during registering on our website. The link to log on is available here. Additionally, we will immediately send you an email confirmation regarding each step of your transaction until completion.
|
|
|
| |
|
 |
|
|
|
|
| |
|
 |
| fee calculator |
|
 |

| Holiday & Other Notices |
 |
- 25th of December is public holiday in Nepal so no transaction or delivery will be processed.
- Free home delivery inside Kathmandu Valley.
- Free Bank deposit inside Kathmandu Valley.
|
|
|
|